Under the supervision of the Workforce Projects Coordinator, the Care Provider (On-Call) will be primarily responsible for supervision, health, safety, and program administration. They will ensure parents sign their children in and out of the facility and communicate with parents at pickup. He/she will take the lead in designing engaging, fun, and age-appropriate activities for the children. He/she will also share resources and information with families and provide referrals to MNC’s Family Resource Centers or other applicable programs for individuals in need of more intensive case management and resources.

On-Call Position Locations: MNC Bryant Campus, MNC McAllister Campus

ESSENTIAL FUNCTIONS / RESPONSIBILITIES

Primary Functions

Interacting with Children

• Provide attentive supervision and ensure the safety of children.
• Organize quiet/active activities appropriate for various age groups.
• Interact with children and carries out small group activities.
• Foster a positive and inclusive environment that encourages learning, creativity, and positive interactions among children.
• Respond to children's needs, including assisting with bathroom breaks, comforting them when upset, and resolving conflicts when they arise.
• Supervises children; monitors conversation, manners, behaviors, cleanup activities, etc.
• Assists children with hand washing and toileting.
• Assists children to nap if needed.
• Use positive discipline techniques in guiding children's behavior.
• Monitor children during meals to ensure their safety and address any choking hazards or allergies promptly.
• Responds to emergency situations for the purpose of resolving immediate safety concerns and/or directing to appropriate personnel for resolution.

Management

• Responds to emergency situations for the purpose of resolving immediate safety concerns and/or directing to appropriate personnel for resolution.
• Maintains records of care provided, tracks data.
• Monitors the maintenance of the children’s waiting room equipment and materials for the purpose of ensuring availability of items, and/or ensuring a safe and sanitary environment.
• Maintains equipment, materials, and emergency supplies, and reorders supplies when needed.

Parent Engagement

• Maintain list and display of informational and various resource items of interest for parents.

Customer Service

• Provide exceptional customer service.
• Always represent the Company in a professional manner.

Safety

• Maintain personal safety, use personal protection equipment (PPE) and follow Company policies.
• Report all and any safety issues, accidents or injuries to your manager as a matter of priority.
• Promotes the health and safety of participants and follows safety and emergency procedures.

Effective Team Member

• Ability to interact positively with team members.
• Ability to facilitate positive change.
• Partner with supervisor when necessary to address department issues or concerns.

POSITION QUALIFICATION REQUIREMENTS

Education: AS Degree with an emphasis in Social Work, Counseling, Psychology, Business Administration or related field; bachelor’s degree a plus.

Experience:

• Experience in childcare or babysitting, preferably in a group setting.
• Knowledge of age-appropriate activities, mealtime routines, and child development principles.
• Ability to create a safe, nurturing, and inclusive environment for children.
• Excellent communication and interpersonal skills, particularly when interacting with children and their parents.
• Basic understanding of child safety and first aid procedures.
• Reliable, punctual, and able to maintain composure in a fast-paced environment.
• Flexibility in working hours, evening working hours are required, and occasional weekend shifts may be added.

Requirement:

• Current Physical Health Screening (every 2 years thereafter)
• Fingerprinting Clearance (DOJ)
• Current Immunizations (TB (every 2 years thereafter), Influenza (yearly), MMR, Pertussis)
• Clearance Child Abuse Index
• Current CPR & First Aid Certificate (every 2 years thereafter)

Language(s): English, Spanish (is a plus)

Skills and Abilities:

• Independent thinker, possess excellent customer service skills, professional attitude, a high level of personal integrity, maturity, and business judgment required.
• Able to multi-task, prioritize tasks, meet deadlines, able to do presentations and to maintain confident information. Strong analytical skills and demonstrated detail.
• Strong written and verbal communication skills. Must be a well-organized professional who thrives in a team-oriented environment.
• An ability to remain tactful under pressure and present a professional demeanor and communication style with co-workers in a multicultural setting.

Software: Proficiency in Microsoft Office applications: Outlook, Word, PowerPoint, and Internet Explorer, especially advanced Excel.

Decision Making: Set priorities and standards of performance; Develop plans by which work can be accomplished. Tools and Equipment: Standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Confidential and Sensitive Information: Ability to maintain the highest level of confidentiality when dealing with client information.

Physical Demands

While performing the duties of this job the employee is required to stand approximately 70% of the time, walk 25% of the time and sit 5% of the time. The employee is frequently required to use hands and fingers to type or handle, feel, and operate objects. The employee is required to occasionally lift and/or move up to 30 pounds. While performing the duties of this job the employee is occasionally required to reach with hands and arms. The employee is frequently required to speak and listen. Specific vision abilities of this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

What we offer

• Pay Rate: $24.00 - $25.00 Hourly

• Locations: MNC Bryant Campus, MNC McAllister Campus

• Medical – Kaiser and CCHP / Dental – Principal / Vision – Vision Care / Life Insurance - $50,000 / 403b – 3% match / FSA / Pet Care

• 15 paid sick days / 12 paid holidays / 12 paid vacation days

• EAP (Employee Assistance Program) / WADP (Working Advantage Discount Program)

If you are seeking an organization that values, promotes, and develops leadership by delivering culturally sensitive, multi-generational, community-based services that empower families to build strong, healthy, and vibrant neighborhoods with the vision of a strong, healthier and more vibrant community that respects and celebrates its many rich, cultural traditions, please apply.

Please visit our web site for additional information on our Company web-site at: www.mncsf.org

We are an equal opportunity employer that welcome diversity in the workplace with a great company culture. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment, qualified applicants with arrest and conviction records.