Under the supervision of the Workforce Coordinator, the Academic Counselor will assist
students in setting educational and career goals, exploring alternatives, and support decisions
regarding their academic pathways. Services include individual and group counseling,
advisement, GED classes, workshops, reference materials, referrals to resources on or off MNC,
and the use of testing tools. The incumbent will teach basic skills to students with varying
academic levels while integrating GED skills, reading and math skills, social justice and
community issues, and culture. The Academic Counselor gives additional, and/or clarifying,
and/or supplemental information to students and performs tasks that support student learning
and program curriculum. The Academic Counselor must possess the ability to work with students
from different cultures, socioeconomic and educational backgrounds.

ESSENTIAL FUNCTIONS / RESPONSIBILITIES

Primary Functions

• Provide personal counseling, career development, and assessment for current and prospective MNC Educational Services students, individually or in groups.
• Provide instruction to students individually and/or in a small group setting with their academic needs and GED testing in Language Arts, Mathematics, Social Studies, and Science in a primarily Spanish setting under the direction of the Workforce Coordinator.
• Foster a stimulating environment that encourages student participation, interpersonal skill development and reinforces critical thinking and problem-solving skills.
• Help maintain a classroom environment that is conductive to learning and appropriate to the maturity and interest of the students.
• Conduct student educational assessments of participants and work with students to create learning plans that meet their needs.
• Offer academic advising regarding possible career and educational pathways as well as the College’s occupational and vocational programs and those preparing students to graduate and transfer.
• Register students for testing.
• Create and maintain confidential student files including student registration, assessments, educational plans, class attendance, test scores, GED Exam completion records, etc.
• Monitor students’ progress and program progress towards performance outcomes.
• Enter program data into online reporting system and prepare monthly narrative program reports.
• Continue to encourage students to continue their advancement by providing assistance in pursuing higher education or vocation training programs after graduation.
• Facilitate appropriate referrals and serve as liaison to assure connections with support services that are consistent with student’s needs.
• Gather and analyze data to identify barriers to graduation and factors affecting academic performance.
• Participate in outreach efforts to recruit students and develop retention plans for participants.
• Establish and maintain relationships and effective communication with community agencies, governmental/health organizations, educational institutions, and local civic/business organizations; serve as the department liaison.
• Coordinate and organize the submission of timely daily, weekly, and monthly reports with the Program Manager; ensure deadlines are met.
• Actively engaged in Program Department’s Strategy team meetings and curriculum/program development process facilitated by the Workforce Coordinator.
• Supporting other MNC Service Programs and Education services as needed.
• Other duties as assigned.

Customer Service

• Provide exceptional customer service.
• Always represent the Company in a professional manner.

Safety

• Maintain personal safety, use personal protection equipment (PPE) and follow Company policies.
• Report all and any safety issues, accidents or injuries to your manager as a matter of priority.
• Promotes the health and safety of participants and follows safety and emergency procedures.

Effective Team Member

• Ability to interact positively with team members.
• Ability to facilitate positive change.
• Partner with supervisor when necessary to address department issues or concerns.
• Ability to partner/help other Program departments as needed.

POSITION QUALIFICATION REQUIREMENTS

Education: Bachelor’s Degree in Education, Human Services, Social Work, Psychology or related field or with related experience teaching GED curriculum.

Experience: Required 1+ years’ experience working with young adults – typically 17-24 years old. Proficient in math through Algebra II. Strong background in High School Science, Social Studies and Language Arts. SAT/ACT and ESL experience preferred. Strong background in working with communities that are underserved preferred. Knowledge of Mission District preferred.

Schedule Requirement: Available between Tuesday-Saturday from 8:30am-5:00pm. Available to work with students 2-4 hours/week outside of class for check-in. 100% in person working.

Requirement:

• Current CA Driver’s License, current auto insurance and a clean driving record.
• Current CPR & First Aid Certificate (every 2 years thereafter)
• Current Immunizations (TB) (every 2 years thereafter)
• Clearance Child Abuse Index

Language(s): Bilingual English, Spanish

Skills and Abilities:

• Independent thinker, possess excellent customer service skills, professional attitude, a high level of personal integrity, maturity, and business judgment required.
• Able to multi-task, prioritize task, meet deadlines, able to do presentations and to maintain confident information. Strong analytical skills and demonstrated attention to detail.
• Strong written and verbal communication skills. Must be a well-organized professional who thrives in a team-oriented environment.
• Ability to remain tactful under pressure and present a professional demeanor and communication style with co-workers in a multicultural setting.
• Ability to be culturally aware when working with clients.

Software: Proficiency in Microsoft Office applications: Outlook, Word, Excel, PowerPoint, and Chrome. Proficiency in Google Suite: Sheets, Slides, Docs, and Drive.

Decision Making: Set priorities and standards of performance; Develop plans by which work can be accomplished.

Tools and Equipment: Standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Confidential and Sensitive Information: Ability to maintain the highest level of confidentiality when dealing with client information.

Physical Demands

While performing the duties of this job the employee is required to sit approximately 80% of the time, walk 10% of the time and stand 10% of the time. The employee is frequently required to use hands and fingers to type or handle, feel, and operate objects. The employee is required to occasionally lift and/or move up to 20 pounds. While performing the duties of this job the employee is occasionally required to reach with hands and arms. The employee is frequently required to speak and listen. Specific vision abilities of this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

What we offer

• Pay Rate: $34.00 - $36.00 Hourly

• Location: MNC Wolfsohn Campus

• Medical – Kaiser and CCHP / Dental – Principal / Vision – Vision Care / Life Insurance - $50,000 / 403b – 3% match / FSA / Pet Care

• 15 paid sick days / 12 paid holidays / 12 paid vacation days

• EAP (Employee Assistance Program) / WADP (Working Advantage Discount Program)

If you are seeking an organization that values, promotes, and develops leadership by delivering culturally sensitive, multi-generational, community-based services that empower families to build strong, healthy, and vibrant neighborhoods with the vision of a strong, healthier and more vibrant community that respects and celebrates its many rich, cultural traditions, please apply.

Please visit our web site for additional information on our Company web-site at: www.mncsf.org

We are an equal opportunity employer that welcome diversity in the workplace with a great company culture. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment, qualified applicants with arrest and conviction records.